Latest News: Coronavirus (Covid-19) update: All guests with arrival date until May 1st, please contact you personal agent for options.


Hotel Category:

Welcome to the Galaxy Hotel, Heraklion's premier hotel for business and leisure. It offers an unsurpassed combination of world-class luxury facilities, warm and professional service, convenient location, and glorious food & beverage.


The Galaxy Hotel Iraklio ushers in a new era; a natural continuation of our unwavering commitment to excellence in both aesthetics and functionality, with upgraded, top-quality services, while our most steadfast ally in this new chapter remains the hotel staff itself: experienced, discreet, impeccably professional.

The hotel’s location in central Heraklion is one of its greatest assets, as this capital city of Crete is a metropolitan center surrounded by unmatched natural beauty. The Galaxy Hotel’s proximity to both the business center and a multitude of historical sites puts it in the unique position of being able to facilitate guests wanting to take advantage of the city and the rest of the island. 

The Galaxy Hotel Iraklio offers the following amenities and facilities:

  • 127 rooms - Superior (including family inter-connecting rooms), Superior Business, Executive, Executive Suites and the innovative Pure Allergy-Free rooms - with an emphasis on personalized service combined with refined taste in their layout and design.
  • Two Restaurants which respectfully carry on the tradition of fine Cretan and Mediterranean cuisine: the Vetri Restaurant, with its à la carte menu, where one can also enjoy a relaxing breakfast, and the all-day Per Se Lounge, with its wide array of delicious dining options. Room Service is also available and in the summer months you can enjoy light and healthy meals right by the pool on the Pool Deck.
  • Complimentary WiFi Internet access in all rooms and all public areas (including the pool).
  • Complimentary Gym - Wellness Club, fully-equipped and outfitted with state-of-the-art Nautilus and Bowflex fitness equipment and a complete range of gym amenities including shower, changing area with hair drier and lockers, towels, yoga mats, LCD TVs and mineral water. At the Galaxy, you can also enjoy a soothing Hamam in an all-marble steam bath with in-room shower for total relaxation and stimulation, as well as professional massage services in a private area, administered by trained physical therapists and beauty experts… and all of this on a 24-hour basis.
  • The largest fresh-water Swimming Pool in Iraklio, naturally filtered to the highest hygiene and safety standards, is ideal for laps or a dip to cool off and unwind, and is set within a lush environment surrounded by flowerbeds and greenery. The pool’s wooden deck, its relaxing lounge chairs and parasols, fluffy pure cotton towels, the pool-side snacks and refreshing Cretan-inspired drinks, have all helped turn the pool area into a meeting place de rigueur during even the winter months!
  • Meetings and Events in a network of 9 separate meeting rooms of varying size and seating capacity, which are capable of being inter-connected, and that are outfitted with the most advanced technological equipment available.
  • Business Center. The Galaxy Hotel places particular emphasis on the provision of quality services to its valued business guests, hoping that they will be able to conclude their professional business successfully and gain valuable time for personal rest and relaxation. The Galaxy Hotel’s fully-equipped Business Center offers, among other amenities, PCs, WiFi and wired Internet access, photocopying and printing services as well as secretarial support including typing and translation services available on a 24-hour basis; in short, immediate solutions for the most demanding and discerning of business professionals.
  • Complimentary Parking in an enclosed outdoor facility designed specifically to meet hotel guests’ safety and needs.
  • Golf Course with premium access for Galaxy Hotel Iraklio guests. The Crete Golf Club, a paradise for golf enthusiasts, is located in the famed resort town of Hersonissos, approximately 25 km east of the city of Iraklio, and is a member of the PGA (Professional Golfers’ Association). This 18-hole golf course, co-owned by the Galaxy Hotel Iraklio, was created in a setting of authentic natural beauty that the island of Crete is renowned for, offering players the rare opportunity to enjoy a game in a uniquely memorable environment.


The luxury of simplicity, the feel of authenticity, the warmth of hospitality. The Galaxy Hotel Iraklio unfolds before your eyes, aesthetically superb yet functional at the same time. Supremely modern yet timeless. An adherent to contemporary design while being a true keeper of tradition. 

Having been renovated from top to bottom along uncluttered, clean architectural lines, the Galaxy Hotel has once again opened its welcoming doors, ready to “convert” even more “faithful” followers, the satisfaction of their every need being our paramount concern and mission. 
In complete harmony with the land that is its host, the hotel has “borrowed” elements from Iraklio’s rich history and surroundings. Characters from the famed “Linear B”, the first known syllabic script of the Greek language discovered in the late 19th century at Knossos, adorn the hotel façade and the corridors leading to guest rooms, thus reminding even the most unsuspecting of visitors of the power of the land that they are in. 

Natural stone, wood and water. The Galaxy Hotel Iraklio encloses a palette of hues in its embrace: greens within its well-kept gardens, blues in its enticing swimming pool and the warm colors of nature, of stone and wood. So close yet so far away from the hustle and bustle, the hotel enjoys soothing surroundings just a heartbeat away from the energy of downtown.


  • Complimentary WiFi or wired high-speed Internet
  • Individually controlled independent air conditioning
  • Satellite LCD TV (with CNN & BBC World among other international channels)
  • Video on demand
  • Fully stocked mini bar including local snacks
  • Plush custom-made anti allergenic wool carpeting
  • Luxurious curtains and blackout drapes
  • Double-glazed windows for sound and weather proofing
  • Well-placed power outlets
  • Electronic safe box (laptop computer size)
  • Conveniently placed lights including adjustable LED bedside reading lights and mood lamps
  • Well-lit desk – work area
  • Business rooms with oversized work area
  • Sitting area with table and armchair (sofa in Executive Rooms & Suites)
  • Direct phone line with data services (speakerphone & voicemail in Executive Rooms and Suites)
  • Fax machines available (on request)
  • DVD player (Executive Rooms and Suites – on request in Superior Rooms)
  • Umbrellas (Executive Rooms and Suites – on request in Superior Rooms)
  • Balcony with Pool or City view and retractable clothes line
  • Walk-in closet with light (some Executive Rooms)
  • Iron and ironing board (on request)



  • Luxury anatomical Simmons® beds and mattresses
  • Selection of high-quality down pillows with varying hardness
  • Top-quality pure Egyptian cotton bed linens and duvets



  • Top-quality pure Egyptian cotton towels (including oversized bath towels and washcloths, terry bathrobes and slippers)
  • Luxurious bathroom amenities (Apivita Greek products as well as the exclusive Galaxy Hotel Iraklio signature series) including a wide selection of personal hygiene items (shaving, dental, shoe shine, shoe horn, sewing kit etc.)
  • Spacious, crystal shower-cabin or tub with excellent water proofing and ideal water pressure with massage shower head
  • Powerful hairdryer and magnifying make-up mirror in bathrooms
  • Telephone
  • Jacuzzi® bathtubs in all Executive Suites and select Executive Rooms
  • Italian stone/tile flooring and wall covering



  • Complimentary coffee & tea making facilities (Executive Rooms and Suites – on request in Superior Rooms)
  • Room Service, in-room dining
  • Ice buckets, ice service



  • Triple rooms with real third beds – not rollaways
  • Family Rooms (inter-connecting)
  • Special rates and meal plans for families with children. When sharing same room (not applicable for connecting rooms) with parents, children aged up to 5 stay and eat free and children aged 5-14 are offered 50% discount.
  • Complimentary baby cots and baby items (linen, bathrobes, sterilizers)
  • Complimentary gifts and treats for children
  • Babysitting (on request)



  • Advanced, centrally-monitored fire safety including smoke/fire detectors and automatic sprinklers
  • Fire exits, safety lights, fire alarms and extinguishers in all corridors and public areas
  • Automatic emergency electric generator
  • Fire-proof and safety certified guest room doors with electronic key-card system
  • Pure Allergy-Free rooms with 99% purified air for the best sleep you’ve ever had
  • Rooms for individuals with reduced mobility
  • Wheelchair available
  • On-call Doctor available
  • Non-smoking rooms
  • Electricity saving devices in rooms
  • LED and low consumption lights throughout
  • Computerized remote-controlled lighting and air conditioning systems
  • Recycling programme
  • 24-hour security


  • Daily housekeeping service
  • Turndown service (for certain room-types and packages)
  • Laundry, pressing and dry-cleaning service (same-day service available)
  • Electrical outlet adapters, phone chargers
  • Complimentary parking and valet service
  • Luggage storage
  • Special requests (anniversaries, birthdays, celebrations, in-room bouquets etc.)
  • Transfer services
  • Car rental
  • Golf reservations
  • Business Centre
  • 24-hour Reception / Concierge
The Galaxy is conveniently located on Dimokratias Avenue, the city's most elegant thoroughfare only a short walk from its historic center. Our location affords easy access to Heraklion's International Airport and the Port, as well as excellent connections to all of Heraklion's sites, such as the Palace of Knossos and the Archaeological Museum.